Progress Indicators

Total number of switchers
Carbon emissions reduction
tonnes of
carbon offset
Cars taken off the road
cars taken
off the road
for one year
Raised for renewables campaigns
raised for renewables
MWh of GreenPower added to the grid
MWh of GreenPower
added to the grid

Get Involved

Our Energy Partner: Powershop

Attachment 4 Savings.jpg


  • Rates equivalent to – and often cheaper than – competitors in the sector
  • Guaranteed discounts for paying month-to-month
  • Ranked as one of the cheapest in Victoria by the government's Essential Services Commission and the St Vincent de Paul Society's Tariff Tracker
  • Reduced business costs through online-only model, with savings passed onto consumers
  • Savings from renewable energy generation are passed onto customers in the form of lower electricity prices
  • No penalties for customers with solar PV 
  • Online tools and mobile apps to monitor energy use and drive efficiencies to save on bills
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Cleaner Future

  • Ranked greenest energy retailer in Australia by Greenpeace last year
  • Australia's only carbon neutral power provider, offsetting all the emissions its customers produce via their electricity consumption through UN-certified carbon offsets
  • Owned by a 100% renewable energy generator, Meridian Energy, with two Australian wind farms producing enough electricity to power more than 100,000 average homes a year
  • Have invested over $1 billion in Australian renewable energy already
  • Only power company in Australia to make a submission to government fully supporting the 41,000GWh Renewable Energy Target before it was cut
  • Meridian and Powershop feed more renewable power into the Australian Energy Market grid than the total electricity its customers take out
  • Committed to only ever investing in renewable energy, and never in coal, coal seam gas or other fossil fuels
  • Highly commended: Green Lifestyle Awards 2014, Business category
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Support for Environmental Campaigns

  • Powershop provides a commission to GetUp for everyone who switches, at no cost to the customer
  • Raised more than $1.2 million for GetUp's environmental and renewable energy campaigns so far
  • Option to support and donate to Better Power environmental partners Lock the Gate and Our Land, Our Water, Our Future
Consumer Friendly.png

Consumer Friendly

  • An innovative, modern power company that does things differently
  • A consumer-focussed ethos, centred around putting power back into the hands of its customers
  • Cutting-edge mobile app tracks your power usage to help you save electricity, and even more money
  • Weekly and monthly emails show how much power you're using and providing weekly comparisons and special deals
  • Online account tools provide on-going, up-to-date information on power usage and costs
  • Flexible payment options, including monthly billing and prepaid options so you can buy in advance when prices are cheaper
  • A high level of customer satisfaction, proving it's possible to love your power company! A 2015 Better Power switcher survey shows a satisfaction rate of 90%, with 70% saying they'll recommend the switch to friends and family
  • Winner of Australia’s Happiest Energy Customers 2015 by ServiceRage
  • Finalist in Australian Mobile & App Design Awards, 2014

Switching Process

Sign up online or call 1800 728 408
Sign up online or
call 1800 728 408
It takes less than 5 minutes!
Relax, Powershop will do the hard work for you
Relax, Powershop will do
the hard work for you
They'll even contact your current energy provider to tell them you're switching.
Powershop will notify you when you've switched
Powershop will notify you
when you've switched
This can take up to a month in Victoria or three months in NSW.
You are now using Better Power!
Feel good!
Congratulations, you've changed your power company to one that cares about the environment!
Go even greener with GreenPower!
Go even greener!
Use Powershop's website to upgrade to 100% GreenPower and join thousands driving more renewable energy into the grid

Latest News

The Dirty Power Games - How the Big 3 are gouging consumers

The dirty power cartel has been ripping Australians off for years. Now we have the stats to prove it, and the big polluters aren't happy. 

GetUp responds on Better Power

Originally published in the Green Left Weekly
It has been about 12 months since we at GetUp! launched the Better Power campaign, and so far we have encouraged 12,000 people to switch their household electricity away from Australia's biggest polluters.

In the post-RET twilight zone our biggest polluters champion renewable energy

Originally published in the Guardian
Welcome to the post-Renewable Energy Target (RET) twilight zone... where some of our biggest power companies have decided they’d rather sell spin than cleaner energy.

Battle of Gloucester comes to northern rivers

Originally published in the Byron Echo
Farmers and residents from Gloucester on the mid north coast, under siege from coal-seam gas (CSG) exploration, will be joined by campaigners from Lock the Gate and GetUp! in Lismore and Mullumbimby tomorrow and Saturday to update northern rivers locals on the ongoing fight against the controversial industry.

Top 5 FAQs

The concept for the Better Power campaign came from GetUp members, who told us they wanted fresh ways they could use their power as consumers to move to a cleaner electricity company and drive change in the energy market.

We select companies that have strong environmental and consumer-friendly credentials – ones that embrace renewable energy, are affordable for everyday Australians and have a commitment to advancing Australia's clean energy future rather than relying on coal and other fossil fuels for their power generation.

Our key partner in New South Wales and Victoria is Powershop – Australia's only carbon neutral energy retailer, and one which is backed by a 100% renewable energy generator.

We also work with other partners in the non-profit sector like Lock the Gate and Our Land, Our Water, Our Future to help support their important work protecting our communities, land and water from the damaging effects of coal seam gas mining.

Australia's energy sector is dominated by big, polluting companies that have a bad track record when it comes to acting in the interests of consumers. The energy industry is the biggest contributor to carbon emissions in the country, making it critical to address the sector if we are serious about combating pollution from outdated, polluting technology.

Around 70% of Australians get their household energy through one of only three companies – AGL, Origin Energy, or EnergyAustralia. These three companies are among the worst polluters in the country, with all three owning massive coal-fired power stations and investing in or supporting coal seam gas (CSG). Not only that, but each has been fined significant amounts of money for misleading consumers or for using predatory marketing techniques on their customers. Yikes!

Household electricity is the core business of these companies, and every person who switches to a Better Power company sends an important message that everyday Australians aren't going to stay with companies that thrive on outdated, polluting fossil fuels at the expense of our natural environment.

Take a look at your own energy provider here to see how it stacks up against the competition, and click here to check out our report "The Dirty 3: the truth about AGL, EnergyAustralia and Origin."

Powershop is backed by Meridian Energy, Australasia's largest 100% renewable energy generator. It is a modern power company that's designed to empower its customers with online tools and apps and save them money in the process.

Meridian is a multi-billion dollar company listed on the ASX and NZX. It owns and operates nine wind farms and seven hydro stations across Australia and New Zealand, and currently serves a combined 350,000 customers. It is 51% owned by the New Zealand government. Meridian owns and operates two wind farms in Australia, including the 64-turbine Mt Mercer wind farm just outside of Ballarat and the Mt Millar wind farm in South Australia. In combination, these wind farms generate enough electricity to power more than 100,000 households a year.

Powershop is Meridian's online energy retailer and the first power company in the Australian market to allow households and small businesses to see how much power they are using, what it costs before they pay for it, and to pay for it how and when they want to. It already has over 40,000 customers across Victoria and New South Wales.

Powershop impressed GetUp with its environmental credentials and its commitment to a sustainable, clean energy sector. It is Australia's only carbon neutral retailer, offsetting all the emissions its customers may produce via their electricity consumption. Not only that, it's owned by a 100% renewable energy generator with a commitment to only ever invest in renewables like wind and hydro, and never in dirty and polluting fossil fuels like coal and coal seam gas.

In fact, Powershop and Meridian feed more renewable energy into the grid than the total amount of electricity their retail customers use, meaning together they make a carbon and renewable positive contribution to Australian market. Because of its investments and its commitment to renewable energy, Powershop was ranked greenest electricity retailer in Australia by Greenpeace in last year's Green Electricity Guide.

Powershop also has a strong focus on customer service and consumer issues, and has been ranked among the cheapest in Victoria by the government's Essential Services Commission and the St Vincent de Paul Society's Tariff Tracker, with highly competitive rates across the markets they operate in.