Progress Indicators

Total number of switchers
19,602
TARGET:
40,000
Carbon emissions reduction
119572
tonnes of
carbon offset
Cars taken off the road
50965
cars taken
off the road
for one year
Raised for renewables campaigns
$2,359,633
raised for renewables
campaigns
MWh of GreenPower added to the grid
4732
MWh of GreenPower
added to the grid

Get Involved

Our Energy Partner: Powershop

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Savings

  • Rates equivalent to – and often cheaper than – competitors in the sector
  • Guaranteed discounts for paying month-to-month
  • Reduced business costs through online-only model, with savings passed onto consumers
  • Savings from renewable energy generation are passed onto customers in the form of lower electricity prices
  • No penalties for customers with solar PV 
  • Online tools and mobile apps to monitor energy use and drive efficiencies to save on bills
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Cleaner Future

  • Ranked greenest energy retailer in Australia by Greenpeace three times running
  • Australia's only carbon neutral power provider, offsetting all the emissions its customers produce via their electricity consumption through UN-certified carbon offsets
  • Owned by a 100% renewable energy generator, Meridian Energy, with a range of renewable energy assets across Australia
  • Have invested over $1 billion in Australian renewable energy already
  • Meridian and Powershop feed more renewable power into the Australian Energy Market grid than the total electricity its customers take out
  • Committed to only ever investing in renewable energy, and never in coal or coal seam gas
  • Highly commended: Green Lifestyle Awards 2014, Business category
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Support for Environmental Campaigns

  • Powershop provides a commission to GetUp for everyone who switches, at no cost to the customer
  • Raised more than $2.4 million for GetUp's environmental and renewable energy campaigns so far
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Consumer Friendly

  • An innovative, modern power company that does things differently
  • A consumer-focussed ethos, centred around putting power back into the hands of its customers
  • Cutting-edge mobile app tracks your power usage to help you save electricity, and even more money
  • Weekly and monthly emails show how much power you're using and providing weekly comparisons and special deals
  • Online account tools provide on-going, up-to-date information on power usage and costs
  • Flexible payment options, including monthly billing and prepaid options so you can buy in advance when prices are cheaper
  • A high level of customer satisfaction, proving it's possible to love your power company! A 2015 Better Power switcher survey shows a satisfaction rate of 90%, with 70% saying they'll recommend the switch to friends and family
  • Winner of Australia’s Happiest Energy Customers 2015 by ServiceRage
  • Finalist in Australian Mobile & App Design Awards, 2014

Switching Process

Sign up online or call 1800 728 408
Sign up online or
call 1800 728 408
It takes less than 5 minutes!
Relax, Powershop will do the hard work for you
Relax, Powershop will do
the hard work for you
They'll even contact your current energy provider to tell them you're switching.
Powershop will notify you when you've switched
Powershop will notify you
when you've switched
This can take up to a month in Victoria or three months in NSW.
You are now using Better Power!
Feel good!
Congratulations, you've changed your power company to one that cares about the environment!
Go even greener with GreenPower!
Go even greener!
Use Powershop's website to upgrade to 100% GreenPower and join thousands driving more renewable energy into the grid

Top 5 FAQs

The concept for the Better Power campaign came from GetUp members, who told us they wanted fresh ways they could use their power as consumers to move to a cleaner electricity company and drive change in the energy market.

We select companies that have strong environmental and consumer-friendly credentials – ones that embrace renewable energy, are affordable for everyday Australians and have a commitment to advancing Australia's clean energy future rather than relying on coal and other fossil fuels for their power generation.

Our key partner in New South Wales, Victoria and southeast Queensland is Powershop – Australia's only carbon neutral energy retailer, and one which is owned by a 100% renewable energy generator.

Australia's energy sector is dominated by big, polluting companies that have a bad track record when it comes to acting in the interests of consumers. The energy industry is the biggest contributor to carbon emissions in the country, making it critical to address the sector if we are serious about combating pollution from outdated, polluting technology.

Around 70% of Australians get their household energy through one of only three companies – AGL, Origin Energy, or EnergyAustralia. These three companies are among the worst polluters in the country, with all three owning massive coal-fired power stations and investing in or supporting coal seam gas (CSG). Yikes!

Household electricity is the core business of these companies, and every person who switches to a Better Power company sends an important message that everyday Australians aren't going to stay with companies that thrive on outdated, polluting fossil fuels at the expense of our natural environment.

Take a look at your own energy provider here to see how it stacks up against the competition, and click here to check out our report The Dirty 3: the truth about AGL, EnergyAustralia and Origin.

Powershop is Australia’s first and only 100% carbon neutral power company, it has strong commitments against investing in coal and coal seam gas. It is owned by a 100% renewable energy generator with investments in wind, solar and hydro across Australia.

Powershop's owner Meridian Energy is Australasia's largest 100% renewable energy generator. It is a modern power company that's designed to empower its customers with online tools and apps and save them money in the process.

Meridian is a multi-billion dollar company listed on the ASX and NZX. It owns and operates a range of renewable energy assets across Australia and New Zealand, and is 51% owned by the New Zealand government.

 

Powershop impressed GetUp with its environmental credentials and its commitment to a sustainable, clean energy sector. It is Australia's only carbon neutral retailer, offsetting all the emissions its customers may produce via their electricity consumption. Not only that, it's owned by a 100% renewable energy generator with a commitment to only ever invest in renewables like wind and hydro, and never in dirty and polluting fossil fuels like coal and coal seam gas.

In fact, Powershop's parent company Meridian feeds more renewable energy into the grid than the total amount of electricity their retail customers use, meaning together they make a carbon and renewable positive contribution to Australian market. Because of its investments and its commitment to renewable energy, Powershop has been ranked greenest electricity retailer in Australia by Greenpeace three times in a row in their Green Electricity Guide.

Powershop also has a strong focus on customer service and consumer issues, with highly competitive rates across the markets they operate in.